Payment & Refund Policy

This Payment & Refund Policy applies to all purchases made on this website. By placing an order, you agree to the payment processing, return and refund rules stated below. We reserve the right to update this policy without prior notice, and the latest version will be effective immediately upon posting on the site.

1. Payment Methods

We accept secure online payments via PayPal and Stripe. All transactions are encrypted and processed by official authorized payment platforms to protect your payment information and transaction security.

After you complete the payment, we will receive your order information synchronously and arrange order processing and shipment as soon as possible. No additional hidden fees will be charged for any payment method.

2. 30-Day Free Return & Refund Guarantee

We offer a 30-day no reason return & refund policy for all eligible products. Customers can apply for a return and refund within 30 calendar days from the date you receive the goods, without providing any reason for return.

To be eligible for a refund, the returned products must be unused, unwashed, intact, with original packaging, tags and accessories complete, and resalable condition. Customized products, personalized items, clearance goods and digital products are non-returnable and non-refundable due to product attributes.

3. Refund Processing Rules

Once we receive and inspect your returned goods and confirm the products meet the return standards, we will process your refund within 7 working days.

All refunds will be returned via the original payment channel automatically:

• PayPal payments: Refund will be credited back to your original PayPal account
• Stripe payments (credit/debit card, bank card): Refund will be returned to your original payment card

The actual arrival time of the refund depends on the processing cycle of PayPal, Stripe and your issuing bank, which is usually 3-10 working days. We are not responsible for the delay caused by third-party payment institutions or banks.

4. Return Shipping Fee

Unless the return is caused by our product quality problem, wrong delivery or missing items, the return shipping fee shall be borne by the customer. We do not bear any return shipping costs for 30-day no reason returns.

5. Ineligible Refund Situations

We reserve the right to refuse refund applications under the following circumstances:

• Return application exceeds the 30-day valid return period
• The returned product is damaged, worn, modified, or lacks original packaging, tags and accessories
• The product is customized, personalized, clearance or digital non-physical product
• Fraudulent return, repeated malicious return or other abnormal order behaviors

6. Payment Security & Transaction Protection

All payment transactions on this site comply with PayPal and Stripe’s official transaction rules and global cross-border e-commerce compliance standards. We will not store your complete card number, payment password and other sensitive payment data. For payment disputes, you can initiate a formal dispute appeal through PayPal or Stripe official channel while contacting our customer service for coordination.

7. Contact Us

If you have any questions about payment, return or refund, please contact our customer service team via the site’s contact email or message center. We will reply and assist you within 24 working hours.