Terms of Use

These Terms of Service (“Terms”) govern your access to and use of the SaintQueen website, services, and products (“Service”), operated by Yaosheng Technology (Foshan) Co., Ltd. (“we”, “us”, or “our”). By visiting our website, accessing our services, or purchasing our products, you (“user”, “customer”, or “you”) agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, please do not use our website or services.

1. General Site Use

SaintQueen grants you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial use, unless you are an authorized business customer. You agree not to misuse, disrupt, or interfere with the website’s functionality, security, or content. All features, content, and services provided on this site are for lawful purposes only.

2. Account Registration

Some features of our website may require account registration. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information promptly
• Keep your login credentials secure and confidential
• Take full responsibility for all activities conducted under your account

We reserve the right to suspend or terminate your account if we detect fraudulent behavior, unauthorized access, or violation of these Terms.

3. Product Information & Pricing

We strive to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate. However, we do not warrant that product details, availability, or pricing are error-free, complete, or current at all times.

All prices are listed in USD or other displayed currencies and do not include taxes, duties, or shipping fees unless explicitly stated. We reserve the right to adjust product prices, correct pricing errors, update product information, or discontinue products at any time without prior notice.

4. Orders & Payment Terms

When you place an order on our website, you confirm that you are legally eligible to purchase our products and that all payment information you provide is valid and accurate.

We accept payments via third-party secure payment processors. By submitting payment, you authorize us and our payment providers to charge your selected payment method. All transactions are subject to payment verification and fraud screening.

In rare cases, we may cancel or refuse orders due to inventory shortages, payment errors, suspected fraud, or policy violations. If your order is canceled, we will issue a full refund to your original payment method.

5. Shipping, Customs & International Sales

SaintQueen ships products internationally. Delivery times are estimated and not guaranteed. Shipping delays caused by logistics, customs clearance, local postal issues, or external factors are beyond our control.

For international orders, customers are responsible for any import duties, taxes, customs fees, or clearance charges imposed by the destination country. We are not liable for customs delays, holds, or fees generated during international transit.

6. Returns, Refunds & Exchanges

All return, refund, and exchange requests are governed by our official Return & Refund Policy. By making a purchase, you agree to the terms stated in the Return Policy. Please review our Return Policy carefully before placing an order.

7. Intellectual Property Rights

All content on this website, including text, logos, graphics, images, videos, product designs, and trademarks, is the intellectual property of SaintQueen and Yaosheng Technology (Foshan) Co., Ltd. You may not copy, reproduce, distribute, modify, resell, or use any content for commercial purposes without our explicit written approval.

Unauthorized use of our intellectual property may result in legal action.

8. User Conduct & Prohibited Activities

You agree not to:

• Use our website for illegal, harmful, or fraudulent activities
• Attempt to hack, disrupt, or compromise website security or servers
• Upload viruses, malware, or harmful scripts
• Scrape, crawl, or bulk copy website content without permission
• Impersonate other users, companies, or institutions
• Post spam, offensive, misleading, or harmful content

We reserve the right to block access, cancel orders, and report violations to relevant authorities.

9. Third-Party Websites & Services

Our website may contain links to third-party websites, payment providers, social platforms, or logistics services. We do not control third-party content, policies, or services. You acknowledge and agree that we are not responsible for any loss or damage caused by third-party platforms.

10. Disclaimer of Warranties

11. Limitation of Liability

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our site, you accept the terms of our Privacy Policy.

13. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will take effect immediately upon posting on this website with an updated effective date. Your continued use of the website after updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms of Service are governed by the laws of the People’s Republic of China, excluding conflict of law rules. Any disputes arising from website use or product transactions shall be resolved through friendly negotiation; if unresolved, disputes shall be settled in the jurisdiction of our company registration location.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact our support team:

These Terms of Service apply to all website visitors, registered users, and customers. Continued use of the website confirms acceptance of these terms and conditions.